Privacy Policy
Read the full GDPR & data rights notice
CustodyGuard is built and owned by Tap One Marketing, which is registered with the Information Commissioner's Office (ICO) as a data controller under registration number ZB744042.
What we collect
Account details (email address), the profile information you provide during onboarding (name, role, children's names and dates of birth, addresses, trusted contacts), and the records you create — log entries, third-party statements, audio statements, photographs and files, plus any GPS coordinates and resolved addresses captured when you submit a log.
Why we hold it
To provide the service: storing your evidence records in a tamper-proof form, producing export bundles, and delivering the sharing, alibi and panic witness features you choose to use. We do not sell your data or use it for advertising.
Immutability
Records cannot be deleted once created — this is deliberate and is what makes entries suitable for evidential use. Amendments are appended to an audit trail rather than overwriting the original. If you close your account we will remove your account access; retained records are handled in line with your written instructions and our legal obligations.
Geotagged images — important warning
Do not share geotagged images with anyone, as they may contain your address. Photos and videos often embed GPS coordinates and timestamps in their EXIF data. That metadata is valuable evidence inside CustodyGuard, but if you forward the original file by email, message or social media you may reveal where you or your children live. Share evidence only through a CustodyGuard share link, which you can filter, expire and revoke.
Who can see it
Only you, unless you generate a share link or activate Panic Witness Mode. Share links are read-only, may be filtered by category, and can be given an expiry or revoked at any time. No court, authority or agency has backend access to your account.
Processors
We use third-party infrastructure providers for hosting, database and file storage, transcription and email delivery. They process data on our instructions under contract and do not use it for their own purposes.
Your rights
You can request a copy of your data, ask us to correct inaccurate account details, object to processing, or complain to the ICO. Contact Tap One Marketing to exercise any of these rights.